Privacy Policy

Privacy Policy

Last updated on 13 Dec 2025

Cafe Cuttans by HotSpot (hereafter referred to as "we," "us," or "our") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our online services.

A. Information We Collect

We collect information necessary to process your orders and reservations, which may include:

1. Personal Identifiers: Name, email address, phone number.
2. Order Information: Delivery address, order details, payment confirmation (we do not store full credit card numbers).
3. Technical Data: IP address, browser type, device details, and site usage data.

B. How We Use Your Information

Your information is used to:

• Process and fulfill your food orders and table reservations.
• Communicate with you regarding your order status and service updates.
• Improve our services, website, and customer experience.
• Comply with legal obligations.

C. Data Sharing

We share your data only with third parties essential for providing the Service:

• Payment Processors: To process transactions securely.
• Delivery Partners: To fulfill delivery orders (sharing name, address, and contact number).
• SaaS Provider: Our platform provider for technical operation and maintenance.

D. Security

We implement reasonable security measures to protect your personal information from unauthorized access or disclosure.